Privacy Policy


Builderfly provides software programs and services to independent merchants to allow them to host online storefronts and market to their customers. (Collectively “services”) this privacy policy explains how Builderfly collects, uses and discloses information from merchants when they visit our website, register for the services, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases; we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the services or otherwise interact with us to stay informed about our information practises and the choices available to you.

This Privacy Policy applies to the data we collect from and about individuals, who set up accounts with us, whom we refer to as “merchants”, as well as individuals who visit our website. Please note that all online stores host and supported by Builderfly, including those linked from Builderfly.com, are independently operated by the merchants providing them. Builderfly does not own or operate any merchant store and is not responsible for the privacy practise from its merchants. If you visit any storefronts provided by Builderfly merchants, we encourage you to review and become familiar with their privacy policies and to direct any questions or concerns you have about their data practises to the merchant you are visiting.

You hereby given your Free and voluntary Consent to The

  1. Collection, Processing, Transfer And Use Of Your Personal Information.
  2. Receipt Of Commercial Materials And Marketing Materials From Builderfly. Please See The Applicable Section Below.
  3. To The Extent That You Provide Us With, Or Grant Us Access To, Personal Information Of End Users Of Your Store, You Hereby Confirm That
    You Have Received All The Required Permissions And Consents As To Allow Us To Use It In Accordance With The Terms Of This Privacy Policy.

About The Company

Builderfly is owned and managed by Zaptech Solutions Pvt. Ltd. a company incorporated under Company’s Act 2013. This Privacy Policy describes how we handle your personal information on the website and other storage devices and platforms related to the website.

This Privacy Policy is applicable to you:

  • When you accept the Merchant User Agreement and the Terms of Service during the process for registering an account with Builderfly.com or
  • When you use the Site, or
  • When you visit the Site, or
  • When you grant hyperlink to this website, or
  • When you have access to this Site, or
  • When access is facilitated for you to this website,
  • You expressly consent to our collection, storage, use and disclosure of your personal identification information as described in this Privacy policy.


  1. Information Types.
    • “Account Information” means data about how and when a Builderfly account is accessed and the features used.
    • “Contact Information” means basic personal details, including but not limited to such information as first and last name, company name,
      email address, postal address, phone number, and may include social media account information.
    • “Payment Information” means, for example, credit card, NEFT or other payment information.
    • “Transaction Information” means the data related to transactions that occur on our platform, including product, order, shipping information, Contact Information, and Payment Information.
  2. “Cookie” a small file that resides on your computer’s hard drive that often contains an anonymous unique identifier that is accessible by the
    website that placed it there, but is not accessible by other sites.
  3. “Merchant” means an entity that has using Builderfly Services for ecommerce.
  4. “Personal Data” means any information relating to identified or identifiable natural person identifiable information under applicable data
    protec tion laws and regulations.
  5. “Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, including,
    but not limited to, alteration, collection, organization, recording, retrieval, storage, transmission, and use.

Collection of Information

Information You Provide to Us

When you create an account with us, we collect information about you and your store. For example, we ask you to provide your name, email address, postal address, phone number, and other basic contact information as well as payment information. We also collect information about your store, including its name, URL, and description. You may also choose to provide information about social network accounts that you want to connect with your store. We may collect additional information when you participate in any interactive features of the Services, fill out a form, apply for a job, communicate with us via third party social media sites, request customer support or otherwise communicate with us.

Automatically Collected Information

When you access or use our Services, we automatically collect information about you, including:

  1. Log Information: We collect log information about your use of the Services, including the type of browser you use, app version, access times,
    pages viewed, your IP address and the page you visited before navigating to our Services.
  2. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model,
    operating system and version, unique device identifiers, and mobile network information.
  3. Minors: We do not collect intentionally gather personal information from Visitors who are under the age of 18.
  4. Information Collected by Cookies and Other Tracking Technologies: We use different technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience,
    see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services
    or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.

Information We Collect from Other Sources

We may obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to identity verification services, credit bureaus, mailing list providers and publicly available sources.

How We Use The Information

We use the information we collect to provide, maintain, and improve our Services, such as to administer your account, host your storefront, and help to administer payments. We also use the information we collect to:

  1. Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and
    customer service requests;
  2. Communicate with you about products, services, and offers and provide news and information we think will be of interest to you;
  3. Monitor and analyse trends, usage and activities in connection with our Services;
  4. Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Builderfly and others;
  5. Carry out any other purpose described to you at the time the information was collected.

When And Why We Share The Information To Third Parties.

We may share information about you as follows or as otherwise described in this Privacy Policy:

  1. With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  2. In response to a request for information if we believe disclosure is advisable or required, including to comply with any law, legal process or a
    request by public authorities or third parties;
  3. If we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property and safety of Builderfly or others;
  4. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by
    another company; and
  5. With your consent or at your direction.
  6. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Builderfly and others to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioural advertising purposes, please visit www.aboutads.info/choices or, if you are in the European Economic Area, www.youronlinechoices.eu.


We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Transfer of Information to Other Countries

Builderfly is based in the INDIA, As such, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

Account Information

You may update, correct or delete information about you at any time by logging into your online account or emailing us at support@builderfly.com. You may close your account through your online dashboard or by emailing us at support@builderfly.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional Communications

You may opt out of receiving promotional emails from Builderfly by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our on-going business relations.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.

Updates to this Privacy Policy

Builderfly may update this Privacy Policy and the site to reflect material changes in how we collect, use, share or store your information, to satisfy legal requirements, or for other business purposes, you should review this Privacy policy when you visit the site to understand our current practices. The date at the top of the page shows when this Privacy Policy was updated.

We encourage you to refer this privacy policy on an on-going basis so that you understand our current practices. You consent to any changes we make to this privacy policy if you continue to use the site after receiving a notice of the change or upon our posting of the new Privacy policy on the Site.

Interpretation of this Privacy policy

Any interpretation associated with this Privacy policy will be made by our legal counsel. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore where the word “including” is used, it means “including without limitations.”

This Privacy Policy does not create or confer upon any individual any rights, or impose upon Builderfly any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable country, state, and other privacy laws, as applicable. Should there be, in a specific case, an inconsistency between this Privacy Policy and applicable privacy laws, this Privacy Policy shall be interpreted in that case to give effect to, and comply with, such privacy laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@builderfly.com.

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