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The rapid development in the technological world has forced businesses to match their pace. More and more businesses are adopting digital marketing practices in promotions, creating an online presence, and earning decent revenue. Technological developments have led to creating an urgency of online presence for businesses. Solely depending on the traditional marketing methods cannot suffice to the increasing survival measures required for a successful business. As age is evolving into a digital space, digital marketing plays a major role in business growth.

Digital marketing offers the best of both worlds – visibility and Return on Investment (ROI). It has hence been a great companion to ecommerce businesses. Digital marketing has truly revolutionized the ecommerce world. Business can today increase their brand awareness, build their customer base, as well as enjoy a higher ROI by practicing digital marketing. If you are a digital marketer, you would rightly know why we are saying this. And if you are an ecommerce business owner, by the end of this blog, you’ll understand that there are many reasons why you should have a strategic digital marketing plan in your ecommerce business.

Importance of Digital Marketing in Ecommerce

Ecommerce businesses involve the buying and selling of goods and services on an electronic device, facilitated by the internet. It is a no-brainer to understand the role of digital marketing in ecommerce businesses. However, the question is, how important is it? Let us get into a detailed view of the importance of digital marketing in ecommerce:

Digital Marketing Gives Civil Rights for Businesses of All Kinds

Unlike the earlier times where only large-scale multi-national businesses were entitled to enjoy sales, digital marketing has allowed every small-scale as well as medium-sized business to market their products and make sales. It helps even the smallest businesses to compete against the well-established ecommerce giants. Today, digital marketing has opened the doors for smaller ecommerce businesses to promote their businesses and perform sales. Every ecommerce business, irrespective of its size, can use digital marketing for selling online as well as interacting with multiple customers throughout the world. In fact, the conversions facilitated through digital marketing practices comparatively rank higher than all other forms of selling, marketing, and communication.

Digital Marketing Helps Marketing Products Online to Millions at Once

Long gone are the days when sellers had to market their products by going door to door to distribute pamphlets, and advertisement leaflets. Digital marketing has refashioned the entire concept of marketing products as well as services. Today, with the help of digital marketing, everything can be promoted online. Almost every business has its business accounts on all prominent social media platforms. These platforms help businesses market their products, boost customer engagement, and build a loyal long-term customer base. The buying and selling of goods and services had never been this easy before the advent of digital marketing in ecommerce. Ecommerce business is completely based on online services. Therefore, the importance of digital marketing for ecommerce can never be ignored.

The digital world is growing leaps and bounds with millions of internet users from around the globe. Digital Marketing is the perfect way to reach out to these millions of users at once. Earlier ecommerce businesses had to send separate marketing messages and emails to individual potential customers. Not only did that cost a hefty charge, but also wasted a lot of time. On the contrary, businesses can today send out emails and promotions to millions of customers at once within a few clicks.

Digital Marketing Influences the Buying Decisions taken by the Customers

If you use the right digital marketing strategy on the targeted audience, the potential customers will attract to your ecommerce store. Based on the strategy used for digital marketing, customers may get influenced to take their buying decisions accordingly. If done right, it can prompt them to add the marketed products directly to the cart or even complete the abandoned purchase. In order to compete against the heavily populated ecommerce world, businesses need to employ different forms of digital marketing to attract as well as retain their customers. Digital marketing is an easy way to interact with customers – it saves time, effort, as well as money. Moreover, it can breed sales in a short span.

The digital marketing strategy you employ is what attracts the customers to your products and hence to become your loyal customers. As an ecommerce seller, you need to make sure that in this highly competitive ecommerce market, you need to pursue your potential customers using the right digital marketing strategies. If not, there are thousands of your competitors, who will! If you are successful in doing this, you can rest assured that your customers are engaged with your store and are staying there for a pretty long time! Well, you can also reward them for their loyalty through discounts, coupons, giveaways, special customer services, and so on.

Digital Marketing Helps Establishing a Decent Brand Image

Looking into the number of ecommerce businesses out there, you must know how important is it to create a brand image that stands out from the rest. Creating a good brand image today is entirely upon digital marketing. Especially in terms of creating a strong social media presence, digital marketing aids ecommerce businesses to establish their brand image. When digital marketing is combined with social media platforms, the result is everything that is needed for an ecommerce business. When they are used together, it can help businesses target audiences, captivate the users, and keep them engaged. In return for this, the users who turned out to be your customers help to build your trust and enhance your brand reputation by leaving back positive reviews and feedbacks. The transparent communication between you and your existing customers opens doors to new customers who find the reviews and feedbacks a medium to trust your brand.

Digital marketing is Comparatively Less Expensive

Small and medium-scale businesses work around their financial boundaries. Since traditional marketing includes print, direct mail, outdoor marketing, telemarketing, broadcasting, etc., the recurring costs may be a hefty investment that may or may not give a profitable return. The advertisement you give in a local newspaper may only be fruitful if your target audience sees it on the same day of publishing. Well, can you guess its probability? If you wish to reach out to your target audience the second time, you’ll again need to run a new print ad campaign.

Similarly, in other modes of traditional marketing, you’ll need to distribute pamphlets or leaflets in the local area. Eventually, it will only give you a one-time exposure to the targeted audience. Not to mention the lump-sum amount you’ll spend on these marketing attempts. On the contrary, in digital marketing, all you need to do is invest initially for a campaign or marketing, and it can bring your customers for ‘n’ number of times until obviously when it expires. Even with such a great benefit, you do not need to pay additionally for every visit you get through your e-marketing attempts.


For some businesses, especially the established ones with thousands of offline audiences, traditional marketing could be way too expensive to ignore. Digital marketing, on the other hand, can be at a rescue, equally for small-scale businesses as well as large-scale businesses. Going online not only reduces the paperwork, but also gives you ways to reduce your cost, broaden your customer base, boost your sales, and increase your ROI. With such the huge importance of digital marketing in ecommerce, it is vital to have an ecommerce store for yourself. Check out the Builderfly Ecommerce Platform and you won’t look back. We have additional cost savings for you! You can now create and have an ecommerce store for your brand for free with Builderfly. Moreover, there are multiple plans to help you grow throughout your online selling journey. Why wait when you can start it right away?

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