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Builderfly Help Center


Enabling or disabling customer accounts

When you enable customer accounts, Builderfly stores password-protected information about a customer’s identity, order history, and current order status. Your customers’ details, such as address information, will be prefilled from the stored information during checkout.

Customer Account Preferences

You can make customer accounts required or optional, or disable them altogether. When creating an account, customers are redirected to a separate account creation page.

Follow these steps to edit customer account settings:

  1. From your admin account, go to Settings > Checkout.
  2. In the Customer accounts section, choose a customer account option:
    a) Accounts are disabled – Customers won’t see the option to create an account or to log in during checkout. They’ll have to manually enter their details at checkout, because fields won’t be pre-filled.
    b) Accounts are required – Customers need to create an account, or have an account and be logged in to complete the checkout.
    c) Accounts are optional – Customers can choose to create an account, but it’s not mandatory to create an account to check out. If customers do have an account and they’re logged in, then their address fields are
    pre-filled when they place an order.
  3. Click save to confirm your customer account settings.
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